Privacy Policy | Ensar Yufka

1. Data controller

The controller responsible for processing your personal data is:

Ensar Food B.V.
Tolweg 28
3851 SK Ermelo
Netherlands
Chamber of Commerce (KvK) number: [INVULLEN-KVK]
Email: ensarfood@hotmail.com
Phone: +31 6 53 55 13 50

2. What data we collect

We process personal data you provide to us directly, as well as limited technical data that is captured automatically when you visit our website:

Contact and company details: name, company name, address, email address, phone number, country
Order and delivery details: delivery address, invoice address, product choice, quantity, price
Correspondence: messages you send via the contact form or by email
Technical data: IP address, browser type, pages visited, date and time of visit
Cookies: small text files stored by your browser (see section 4)

3. Why we process this data

We process your data only on the basis of a valid legal ground under Article 6 of the GDPR:

Performance of a contract — to process, deliver and invoice your order
Legal obligation — including the statutory retention of accounting records and invoices
Legitimate interest — to keep our website secure and functional, to prevent fraud, and to maintain business contact with existing dealers
Consent — for non-essential cookies and any newsletters; you can withdraw your consent at any time

4. Cookies

Our website uses two types of cookies:

Essential cookies — required for the website to function correctly (e.g. language preference and session). These are placed without consent.
Analytical cookies — to understand anonymously how visitors use our site so we can improve it. We ask for your consent via the cookie banner.

You can change your cookie preferences at any time via the cookie banner at the bottom of the site, or by clearing cookies in your browser.

5. Who we share data with

We share personal data only with parties that are necessary for our service and with whom we have signed a data processing agreement:

Carriers and courier services for order delivery
Payment processor(s) for handling payments
Hosting provider to keep this website available
Accountant and tax service providers for our administration
Public authorities, where legally required

We never sell your data to third parties.

6. Retention periods

We do not keep personal data longer than strictly necessary. Specifically:

Order and invoice data: 7 years (statutory tax retention)
Contact requests without follow-up: maximum 12 months
Customer and dealer accounts: as long as the relationship is active, plus 2 years
Technical logs: maximum 6 months

7. Your rights

Under the GDPR you have the following rights regarding your personal data:

Right of access to the data we process about you
Right to rectification of inaccurate or incomplete data
Right to erasure ("right to be forgotten")
Right to restriction of processing
Right to object to processing based on legitimate interest
Right to data portability: receive your data in a common format
Right to withdraw a given consent

Want to exercise one of these rights? Send an email to ensarfood@hotmail.com. We will respond within 30 days. For verification, we may ask you to prove your identity.

8. Security

We take appropriate technical and organisational measures to protect your data against loss or unlawful processing. Our website runs on HTTPS, access to systems is restricted to authorised personnel, and data is stored within the European Economic Area.

9. Complaints

Do you believe we are not processing your personal data correctly? Please contact us first and we will resolve it together. If we cannot come to an agreement, you have the right to lodge a complaint with a data protection authority: in the UK with the Information Commissioner's Office (ICO), in the Netherlands with the Autoriteit Persoonsgegevens.

10. Changes

We may update this privacy policy from time to time, for example when legislation changes or our business processes evolve. The current version is always available on this page.

Last updated: 1 July 2026.